Call for an appointment: 
Brockville, Ontario (613) 342-2029

Contact us!

We encourage you to contact us with any questions or comments you may have. Please call our office or use the quick contact form below.

Below are some of the most frequently asked questions for new patients. 

If you have any other questions, or would like to schedule an appointment, we would love to hear from you.

Please call (613) 342-2029 if you have any further questions.

Click on a question below to see the answer.


View all answers
A:

 Your initial appointment will consist of following:

 

  • Medical condition and dental history interviewed : Please alert the office if you have any medical conditions or are taking any medication. This includes your drug and/or any substance allergy. 
  • Necessary X-Rays record : If your previous dentist has taken x-rays, you may request that they forward them to our office or you may bring them to our office. If additional films are necessary, they can be taken at our facility.
  • Oral cancer screening and dental examination : The dentist will perform extra and intra oral examination. This includes checking status of your gum tissue and teeth.
  • Treatment options discussion : After examination process, a consultation explaining your diagnosis and treatment options will be presented. Occasionally, treatment can be performed the same day as the consultation.
  • Complex treatment options : A complex medical history or treatment plan may require an evaluation and a second appointment to provide treatment on another day. The impression for study models may be necessary for some patients.

 

 Please assist us by providing the following information :

  • Your referral slip and any X-rays (if applicable).
  • A list of your current medical prescriptions.
  • If you have medical or dental insurance, bring the necessary completed forms. This will save time and allow us to help you process any claims.

 

IMPORTANT: A parent or guardian must accompany all patients under 18 at the consultation visit.

A:

Our fee follows Ontario Dental Association fee guide

 

For your convenience we accept Visa, MasterCard, American Express, Cash, and Check.

We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at (613) 342-2029. Many times, a simple telephone call will clear any misunderstandings.

Your dental plan is a form of compensation provided by your employer. You can expect the carrier (insurance company) to reimburse you for a portion of our fee. That portion is determined by the contract between your employer and the insurance company. The higher the premium paid by your company, the more generous the reimbursement.

Although we are not a party to the contractual arrangement with your insurance company, we do want to help you receive the maximum reimbursement to which you are entitled. As a convenience to you, we will help you process your insurance claims in order for you to receive this maximum benefit. We will also gladly provide dental x-rays and a written diagnostic report should your insurance company have any questions about the services provided.

Please note that you are fully responsible for all fees charged by this office regardless of your insurance coverage.

At all times, you can be confident that we will always provide you with our best services without regard to the limitations imposed by your insurance coverage. To do otherwise would violate our contract with you — a contract we feel morally obliged to honor.

A:

We located at 95 King St East and Orchard St, downtown Brockville.

Parking is available for patients at patient's parking lot on Orchard Street, in front of the office, and on the street where available.   

Please click Location&Contact for more information.

A:

Our office is open Monday through Thursday from 8.00 AM until 5 PM. 

Our extended hour is by appointment on Friday from 9AM to 1 PM and Tuesday evening from 5 PM-7 PM.

We will schedule your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day.

We try our best to stay on schedule to minimize your waiting.

Please call (613) 342-2029 with any questions or to schedule an appointment.

A:

Today's advanced techniques and materials can make a real difference, and the skill, experience, and commitment of our practice — using a unique combination of science and artistry can create you a healthy and beautiful smile.

Our services include but not limited to:

Please learn more about our services in Procedures section.